Privacy Policy

Last updated: March 2026

1. Introduction

Avento Transfer ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We collect the following personal information when you make a booking:

  • Name (first and last name)
  • Email address
  • Phone number
  • Pickup and drop-off locations
  • Travel dates and times
  • Flight information (if provided)
  • Special requests

3. How We Use Your Information

We use your personal data to:

  • Process and manage your bookings
  • Communicate with you about your transfer
  • Assign an appropriate driver and vehicle
  • Track flights for arrival transfers
  • Send booking confirmations and updates
  • Improve our services

4. Data Sharing

We may share your information with:

  • Our drivers (only the information necessary to complete your transfer)
  • Payment processors (if paying by card)
  • Authorities (if required by law)

We do not sell or rent your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and transmitted using encryption.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically up to 3 years after your last booking, unless longer retention is required by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

8. Cookies

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@aventotransfer.ch
Phone: +41 77 940 01 51

10. Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.